Southwest Airlines’ cancellation policy is one of the friendliest on the market. It allows you to cancel your flight without penalty if you cancel within the prescribed time limit. However, Southwest’s cancellation policy varies depending on the ticket you purchased.

Per Southwest’s flight cancellation policy, Wanna Get Away tickets are reusable but non-refundable. Southwest allows you to cancel (and reuse later) a Wanna Get Away ticket up to 10 minutes before your flight departs. After you cancel your ticket, you must use your funds for travel within 1 year of your ticket purchase date (remember, purchase date, not flight date).

How to Cancel Southwest Airlines Flight Ticket ?

Southwest’s cancellation policy allows you to cancel your Southwest ticket by phone or online.

To cancel online:

Go to Southwest.com
Select the Change/Cancel tab at the top right
To recover your flight reservation:
enter you
Confirmation number
First name
Last name
Select the Cancel flight option
Click search
Select the flight you want to cancel
After you have selected your flight
Confirm cancellation
If your ticket is fully refundable, you will have the option to request a refund to your original payment method or keep it as Travel Fund for future use.
If your ticket is non-refundable (Wanna Get Away), you can request a Travel Fund for future use
You can also cancel your Southwest Airlines flight(s) with the mobile app.

Cancellation Policy 24 Hours of Southwest Airline

Under Southwest’s 24-hour cancellation policy, you can cancel any ticket, including a non-refundable Wanna Get Away ticket, within 24 hours of booking and receive a full refund.

You can cancel your ticket online through Southwest.com, through the app, or by phone. You have the option of receiving a refund in your original payment method or converting the value of your ticket into travel funds for future travel.

You can also cancel a ticket purchased in whole or in part with a Southwest gift card or LUV coupon within 24 hours of booking. But you can only cancel such tickets by contacting Southwest Customer Service.

Southwest Cancellation Policy for Flights Paid with Companion Pass and Gift Cards

Southwest Airlines’ cancellation policy allows you to cancel both Companion Pass fares and airline tickets purchased with Gift Cards as explained below.

companion pass

Southwest’s cancellation policy allows you to cancel a Companion Pass fare. After canceling, all taxes paid by you will be refunded to your original payment method.

Gift cards

In accordance with Southwest Airlines’ ticket cancellation policy, tickets purchased with gift cards are non-refundable. Different rules apply to them than those that apply to tickets purchased with cash or points.

Per Southwest’s cancellation policy for tickets purchased with gift cards, the value of your canceled ticket will be converted to reusable travel funds for future use. Travel funds typically have a maturity date of 12 months.

However, if you used a different payment method to purchase your ticket, the previous expiration date will apply. If you cancel your gift card purchased ticket (in whole or in part) within 24 hours of departure, you must contact Customer Service.

How to use Southwest Airlines travel funds?

To access your travel funds, you must know the confirmation number associated with them. Travel funds can be used to purchase airline tickets, taxes and fees. However, they cannot be used to purchase someone else’s ticket.

To view your travel fund balance and expiration dates:

Click Check Travel Funds
Enter your name (first and last name) and confirmation number
Click the Verify Funds button